• March 22, 2020

Update: Important Client and Policyholder Information Regarding Our Response to COVID-19

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San Diego, CA, December 16, 2020 – Update: Important Information Pertaining To CA Workers’ Compensation Policies Under Accredited Surety & Casualty Company, Inc.

San Diego, CA, December 15, 2020 – Update: Important Information Pertaining To CA Workers’ Compensation Policies under Falls Lake Fire and Casualty Company

San Diego, CA, October 5, 2020 – Update: SB1159 – COVID19-Positive Employer Reporting

San Diego, CA, April 28, 2020 – Please connect to the WCIRB Resource page for Agents and Brokers for guidance on workers compensation and data.

San Diego, CA, April 15, 2020 – U.S Small Business Administration link to learn about the Paycheck Protection Program eligibility for small businesses loans during the COVID-19 crisis.

San Diego, CA, Updated November 11, 2020 – Update: COVID-19 – State Commissioners Bulletins & Orders

San Diego, CA, March 31, 2020 – Update: COVID-19 – CARES Act

San Diego, CA, March 22, 2020 – As noted in our update on March 18, 2020, Atlas General Insurance Services (“Atlas”) is committed to delivering exceptional service to our clients, policyholders, employees and stakeholders.

Atlas has enacted our Business Continuity Plan that includes remote access for our work force, with our primary goal to minimize any disruption in service levels while also ensuring the safety of our employees and their families. We are monitoring all notices, recommendations and mandates from state insurance departments and plan to communicate our response through our website and Client Solutions Group.

PAYMENTS AND NOTIFICATIONS

Atlas intends to remain flexible with our payment plans, helping our clients and policyholders avoid a lapse in coverage during this challenging time. Effective immediately, Atlas has enacted the following directives:

• For any questions regarding suspension on cancellations for any non-payment of premium notice issued by your state, please see your State Commissioners Bulletins & Orders;
• Honoring payroll decreases to reflect business closures and/or limited staffing; and
• Complying with all state and federal mandates

DEPOSITS

• For new business and renewal policies, we are requiring a down payment and/or the taxes and fees for all lines of business in order to bind coverage.

BILLING

• For GoPay assistance regarding a worker’s compensation policy, please call 844.467.2946 or email (please provide policy number)
• For all other worker’s compensation billing questions and concerns, please call 858.724.5275 or email
• For Commercial Division/General Liability or agency bill questions and concerns, please email

CLIENT SOLUTIONS

• Phone #: 1.800.952.1494
• Email:
• Hours of Operation: 8:00AM PST – 5:00PM PST, Monday – Friday

CLAIMS

• To Report A Claim, Request Claims Status, Claim Contacts and More, see the list of our coverage and carrier breakdowns.

GOSAFE: COVID-19 RESOURCES

As an Atlas General Insurance Services policy holder, we provide you with free access to online safety
resources with GoSafe.

GoSafe offers safety program templates, outlines for employee training, PowerPoint presentations, streaming videos, and an HR and Benefits Library. It also includes Training Track which helps with scheduling and monitoring training, and documentation.

The answers to basic questions about COVID-19 should be common knowledge. We provide support to our insureds using the latest and best scientific information. No one should be in the dark when so much has come to light since the pandemic began.

Access These Resources Through The GoSafe Portal
GOSAFE LOGIN
Your GoSafe username and password were automatically sent to you by email when your policy was issued. If you are not able to locate this email, please request assistance from Atlas Loss Control.

RESOURCES

• CA Health Care Worker Vaccine Requirement (PDF)

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About Atlas General Insurance Services, LLC
Atlas General Insurance Services is a full-service program administrator that offers a wide range of insurance solutions. Atlas has expertise in developing and underwriting programs with a variety of insurance carrier partners. Atlas provides exceptional service and unique options for clients seeking workers’ compensation, commercial lines and specialty property coverage. For more information, visit atlas.us.com.